{"id":609,"date":"2025-04-07T17:57:44","date_gmt":"2025-04-07T15:57:44","guid":{"rendered":"https:\/\/thewheelsflorence.com\/faq\/"},"modified":"2025-11-07T10:23:55","modified_gmt":"2025-11-07T09:23:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/thewheelsflorence.com\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#EBEAE0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||true|false&#8221; custom_css_main_element=&#8221;align-items:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;3.8em&#8221; background_enable_color=&#8221;off&#8221; header_font_size_tablet=&#8221;3.8em&#8221; header_font_size_phone=&#8221;3em&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>faq<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; toggle_icon=&#8221;&#xe044;||divi||400&#8243; icon_color=&#8221;#000000&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;20px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000000&#8243; toggle_font_size=&#8221;20px&#8221; body_text_color=&#8221;#777777&#8243; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|30px|30px|30px|30px&#8221; border_color_all=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Are you in a ZTL (Limited Traffic Zone)? &#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_link_font=&#8221;||||on||||&#8221; body_link_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;]Yes, we are in the historic center of Florence, an UNESCO site. Cars can only enter if going to a paid parking lot inside the ZTL.<\/p>\n<p>We recommend:<\/p>\n<ul>\n<li><a href=\"https:\/\/maps.app.goo.gl\/mGrLK8G7gHJhYSCE9\" target=\"_blank\" rel=\"noopener\">City Parking, Via Venezia 20, Florence.<\/a> Tel. <a href=\"tel:+393357467540\">335 7467540<\/a><\/li>\n<li><a href=\"https:\/\/maps.app.goo.gl\/9FYraf4ncTwJeAYb7\u2202\" target=\"_blank\" rel=\"noopener\">Garage Indipendenza, via Enrico Poggi 12r, 50129 Florence<\/a>. Tel. <a href=\"tel:+39055489858\">055 489858<\/a><\/li>\n<\/ul>\n<p>Both are about a 5-minute walk from us.<\/p>\n<p>You can also buy daily ZTL access and parking on:<\/p>\n<p><a href=\"http:\/\/www.serviziallastrada.it\" target=\"_blank\" rel=\"noopener\">www.serviziallastrada.it<\/a><br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How to get here by public transportation? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>From the train station, you can walk in about 15 minutes or take a taxi in a few minutes.<\/p>\n<p><strong>From the airport<\/strong>, you can take a taxi or the T2 tram (about 40 minutes) to <strong>Lavagnini Poliziano stop<\/strong>. From there, it\u2019s a 5-minute walk.<\/p>\n<p>If you\u2019d like a private transfer, just contact us to book it.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What are the check-in times? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Check-in is every day from <strong>2:00 PM to 7:00 PM<\/strong>.<\/p>\n<p>For arrivals after 7:00 PM, self check-in is available through the link we send you.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the check-out time?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Check-out is <strong>by 11:00 AM<\/strong>.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is breakfast included?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>Yes<\/strong>, an \u00e0 la carte breakfast is included, in addition to a continental buffet. Breakfast is served from <strong>7:45 AM<\/strong> to <strong>10:30 AM.<\/strong><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you offer room cleaning? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>Yes<\/strong>, the rate includes:<\/p>\n<ul>\n<li>Initial room cleaning, bed linen, and one set of towels per guest<\/li>\n<li>General cleaning and towel change every three nights<\/li>\n<li>Bed linen change once a week<\/li>\n<\/ul>\n<p>Additional cleaning or towel and\/or linen change services are available upon request for an extra fee.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is Wi-Fi available?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<strong>Yes<\/strong>, the entire property offers free high-speed fiber-optic wireless internet for guests.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are minors allowed?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<strong>We welcome guests aged 16 and over<\/strong>. Extra beds are not available, and the maximum occupancy per room is 2 people.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are pets allowed?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Unfortunately, pets are not permitted at the property.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is smoking allowed?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<strong>No<\/strong>, smoking is not permitted.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is your cancellation policy?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Cancellation policies may vary depending on the rate. Please check the applicable policy by contacting the property.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are there any daily taxes?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Yes, a city tax of \u20ac6 per person per day applies, for a maximum of 7 days.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What does the neighborhood offer? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Via delle Ruote 1 is located in the heart of Florence\u2019s historic center, an area full of restaurants, bars, monuments, and cultural sites. On the street, you\u2019ll find a Carrefour Express grocery store open every day, and at the corner with Via San Gallo, bike rentals are available.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What can I visit near the property?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><em><strong>Monuments and Culture<\/p>\n<p><\/strong><\/em>The area is rich in monuments and cultural sites, all within walking distance:<\/p>\n<ul>\n<li><strong>Basilica di San Lorenzo <\/strong>(5 min walk):<br \/>One of Florence\u2019s oldest churches, famous for its Renaissance architecture and the Medici Chapels, which house the tombs of the Medici family.<\/li>\n<li><strong>Palazzo Medici Riccardi<\/strong> (10 min walk):<br \/>A historic palace hosting the Lorenzo il Magnifico Gallery and numerous frescoes, a key example of Renaissance architecture.<\/li>\n<li><strong>Cathedral of Santa Maria del Fiore <\/strong>(Duomo) (10 min walk):<br \/>Famous for Brunelleschi\u2019s majestic dome. You can climb the dome for panoramic city views.<\/li>\n<li><strong>Accademia Gallery<\/strong> (15 min walk):<br \/>Home to Michelangelo\u2019s David and other Renaissance masterpieces.<\/li>\n<li><strong>Piazza del Duomo<\/strong> (10 min walk):<br \/>The central square of Florence, where the Cathedral of Santa Maria del Fiore, the Baptistery of San Giovanni and Giotto&#8217;s Bell Tower are located. An iconic place to visit.<\/li>\n<li><strong>Piazza della Signoria<\/strong> (15 min walk):<br \/>Main square featuring Palazzo Vecchio and outdoor sculptures, including a copy of David<\/li>\n<li><strong>National Museum of Bargello<\/strong> (15 min walk): A must-visit museum with Renaissance sculptures by Donatello, Michelangelo, and Verrocchio.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Where can I eat near the property?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><em><strong>Restaurants &amp; Cuisine<br \/><\/strong><\/em><br \/>The neighborhood offers a wide variety of restaurants, bars, caf\u00e9s, and shopping options within walking distance:<\/p>\n<ul>\n<li><strong>Trattoria ZaZa<\/strong> (5 min walk): Traditional Florentine dishes such as ribollita, bistecca alla fiorentina, and pappa al pomodoro. Perfect for a rustic dinner.<\/li>\n<li><strong>Osteria de\u2019 Benci<\/strong> (5 min walk): A classic osteria serving Florentine and Tuscan specialties like crostini toscani and pappardelle with wild boar.<\/li>\n<li><strong>La Giostra<\/strong> (10 min walk): Cozy and romantic atmosphere with authentic Tuscan cuisine. Great for a special dinner.<\/li>\n<li><strong>Cibr\u00e8o<\/strong> (10 min walk): Elegant and refined, famous for innovative Tuscan dishes and high-quality ingredients.<\/li>\n<li><strong>Mercato Centrale di Firenze <\/strong>(10 min walk): A vibrant food market with many stalls offering local specialties, street food, and fresh products. Ideal for a quick but delicious meal.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><em><strong>Bars &amp; Caf\u00e9s<\/strong><\/em><\/p>\n<ul>\n<li><strong>Caff\u00e8 Gilli <\/strong>(10 min walk): Historic caf\u00e9 known for its pastries, perfect for a coffee break in the city center.<\/li>\n<li><strong>Caff\u00e8 Concerto Paszkowski <\/strong>(10 min walk): Elegant caf\u00e9 with pastries and a beautiful view of the square. Great for a relaxing break.<\/li>\n<li><strong> La M\u00e9nag\u00e8re <\/strong>(15 min walk): Trendy bar-restaurant-concept store combining gourmet food, coffee, and a modern atmosphere. It is perfect for those seeking a modern and creative atmosphere.<\/li>\n<li><strong>Rivoire<\/strong> (15 min walk): Iconic caf\u00e9 in Piazza della Signoria, famous for its legendary hot chocolate.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><em><strong>Shopping &amp; Other Highlights<\/strong><\/em><\/p>\n<ul>\n<li><strong>Mercato di San Lorenzo <\/strong>(5 min walk): Lively market with local products, cheeses, cured meats, and leather goods. Great for souvenirs.<\/li>\n<li><strong>Via de\u2019 Tornabuoni<\/strong> (10 min walk): Florence\u2019s luxury shopping street with Gucci, Prada, Louis Vuitton, and more. Perfect for a spot of window shopping.<\/li>\n<li><strong>Piazza Santa Croce<\/strong> (15 min walk): Beautiful square with the Basilica of Santa Croce, resting place of Galileo, Michelangelo, and Machiavelli, surrounded by restaurants and bars. It is also a lively area, with restaurants and bars.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_text_align=&#8221;center&#8221; background_color=&#8221;#844D5D&#8221; custom_padding=&#8221;2%|2%|2%|2%|true|true&#8221; custom_padding_tablet=&#8221;5%|4%|4%|4%|false|true&#8221; custom_padding_phone=&#8221;12%|7%|10%|7%|false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_phone=&#8221;left&#8221; header_3_text_align_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;25px&#8221; header_3_font_size_phone=&#8221;22px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; border_radii=&#8221;on|50px|50px|50px|50px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Damages caused by guests will be assessed, and in case of significant damage, the property reserves the right to charge the cost of compensation.<\/h3>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjU5IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; button_text=&#8221;Contact us&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_bg_color=&#8221;#000000&#8243; button_border_color=&#8221;#000000&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#844D5D&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|hover&#8221; button_border_color__hover=&#8221;#844D5D&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>faq Yes, we are in the historic center of Florence, an UNESCO site. Cars can only enter if going to a paid parking lot inside the ZTL. We recommend: City Parking, Via Venezia 20, Florence. Tel. 335 7467540 Garage Indipendenza, via Enrico Poggi 12r, 50129 Florence. Tel. 055 489858 Both are about a 5-minute walk [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-609","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ \u2013 Frequently Asked Questions | The Wheels Florence<\/title>\n<meta name=\"description\" content=\"See answers to frequently asked questions about accommodation, check-in, services and bookings at The Wheels Florence.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thewheelsflorence.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ \u2013 Frequently Asked Questions | The Wheels Florence\" \/>\n<meta property=\"og:description\" content=\"See answers to frequently asked questions about accommodation, check-in, services and bookings at The Wheels Florence.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/thewheelsflorence.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"B&amp;B The Wheels Florence\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-07T09:23:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/thewheelsflorence.com\/en\/faq\/\",\"url\":\"https:\/\/thewheelsflorence.com\/en\/faq\/\",\"name\":\"FAQ \u2013 Frequently Asked Questions | The Wheels Florence\",\"isPartOf\":{\"@id\":\"https:\/\/thewheelsflorence.com\/en\/#website\"},\"datePublished\":\"2025-04-07T15:57:44+00:00\",\"dateModified\":\"2025-11-07T09:23:55+00:00\",\"description\":\"See answers to frequently asked questions about accommodation, check-in, services and bookings at The Wheels Florence.\",\"breadcrumb\":{\"@id\":\"https:\/\/thewheelsflorence.com\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/thewheelsflorence.com\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/thewheelsflorence.com\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/thewheelsflorence.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Faq\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/thewheelsflorence.com\/en\/#website\",\"url\":\"https:\/\/thewheelsflorence.com\/en\/\",\"name\":\"B&B The Wheels Florence\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/thewheelsflorence.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/thewheelsflorence.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/thewheelsflorence.com\/en\/#organization\",\"name\":\"Shangri-La S.r.l.\",\"url\":\"https:\/\/thewheelsflorence.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/thewheelsflorence.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/thewheelsflorence.com\/wp-content\/uploads\/2025\/04\/favicon.svg\",\"contentUrl\":\"https:\/\/thewheelsflorence.com\/wp-content\/uploads\/2025\/04\/favicon.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Shangri-La S.r.l.\"},\"image\":{\"@id\":\"https:\/\/thewheelsflorence.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/the_wheels_florence\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ \u2013 Frequently Asked Questions | The Wheels Florence","description":"See answers to frequently asked questions about accommodation, check-in, services and bookings at The Wheels Florence.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/thewheelsflorence.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ \u2013 Frequently Asked Questions | The Wheels Florence","og_description":"See answers to frequently asked questions about accommodation, check-in, services and bookings at The Wheels Florence.","og_url":"https:\/\/thewheelsflorence.com\/en\/faq\/","og_site_name":"B&amp;B The Wheels Florence","article_modified_time":"2025-11-07T09:23:55+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/thewheelsflorence.com\/en\/faq\/","url":"https:\/\/thewheelsflorence.com\/en\/faq\/","name":"FAQ \u2013 Frequently Asked Questions | The Wheels Florence","isPartOf":{"@id":"https:\/\/thewheelsflorence.com\/en\/#website"},"datePublished":"2025-04-07T15:57:44+00:00","dateModified":"2025-11-07T09:23:55+00:00","description":"See answers to frequently asked questions about accommodation, check-in, services and bookings at The Wheels Florence.","breadcrumb":{"@id":"https:\/\/thewheelsflorence.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/thewheelsflorence.com\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/thewheelsflorence.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/thewheelsflorence.com\/en\/"},{"@type":"ListItem","position":2,"name":"Faq"}]},{"@type":"WebSite","@id":"https:\/\/thewheelsflorence.com\/en\/#website","url":"https:\/\/thewheelsflorence.com\/en\/","name":"B&B The Wheels Florence","description":"","publisher":{"@id":"https:\/\/thewheelsflorence.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/thewheelsflorence.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/thewheelsflorence.com\/en\/#organization","name":"Shangri-La S.r.l.","url":"https:\/\/thewheelsflorence.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/thewheelsflorence.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/thewheelsflorence.com\/wp-content\/uploads\/2025\/04\/favicon.svg","contentUrl":"https:\/\/thewheelsflorence.com\/wp-content\/uploads\/2025\/04\/favicon.svg","width":"1024","height":"1024","caption":"Shangri-La S.r.l."},"image":{"@id":"https:\/\/thewheelsflorence.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/the_wheels_florence\/"]}]}},"_links":{"self":[{"href":"https:\/\/thewheelsflorence.com\/en\/wp-json\/wp\/v2\/pages\/609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thewheelsflorence.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thewheelsflorence.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thewheelsflorence.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thewheelsflorence.com\/en\/wp-json\/wp\/v2\/comments?post=609"}],"version-history":[{"count":7,"href":"https:\/\/thewheelsflorence.com\/en\/wp-json\/wp\/v2\/pages\/609\/revisions"}],"predecessor-version":[{"id":620,"href":"https:\/\/thewheelsflorence.com\/en\/wp-json\/wp\/v2\/pages\/609\/revisions\/620"}],"wp:attachment":[{"href":"https:\/\/thewheelsflorence.com\/en\/wp-json\/wp\/v2\/media?parent=609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}